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Continuing Care Actuaries
Reisterstown, MD | Full Time
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IT/Software Specialist
$69k-96k (estimate)
Full Time 8 Months Ago
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Continuing Care Actuaries is Hiring an IT/Software Specialist Near Reisterstown, MD

CCRC Actuaries, LLC dba Continuing Care Actuaries (CCA) is a leading actuarial consulting firm for the senior living industry in the United States. As the Software Specialist, you will be responsible for supporting CCA’s overall growth strategy by using computer-based information systems and software applications. Project work may involve writing in-house custom database applications. We are seeking someone who is hard-working, detail-oriented, and has a proven track record of success. In this key position, you will work closely with our clients and our actuarial and marketing teams to achieve established goals and implement business development initiatives that maximize and grow the CCA footprint and the general bottom-line revenue for the company. This position reports directly to the IT Director. 
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Support our proprietary software for 200 communities nationwide. Support includes setup and live installations, demonstrations, and training.
  • Collect client data in various forms and convert it into a format that can be imported into our proprietary software. 
  • Analyze data (Excel, Access, etc.), identify potential issues, and develop programming to create databases and/or spreadsheets utilized by CCA actuaries. Current programming is in FoxPro; however, programming in a newer language (MySQL, SQLite, etc.) is desired. 
  • Resolve user issues and answer questions via phone, video conferencing, and email.
  • Provide annual updates to client databases and software. 
  • Serve as a liaison between CCA staff and the development team for our proprietary software.
  • Collaborate with CCA actuaries in setting assumptions used within our proprietary software.
  • Manage Office 365 accounts in a SharePoint environment and support approximately one dozen users (some of whom have multiple PCs).
  • Responsible for maintenance, repair, and installation of PCs (software and hardware), printers, and other technological needs.
  • Responsible for new technology product purchase recommendations.
  • Other duties may be assigned as needed. 
QUALIFICATIONS:
  • Working knowledge of computer systems, security, and databases.
  • Proficient in database programming for completing custom analyses of varied databases.
  • Proficient in the Microsoft Office suite, specifically MS Word and Excel. 
  • 2 years of related work experience. 
  • Expertise in troubleshooting hardware and software issues related to internal IT.
  • Excellent written and oral communication skills.
  • A passion for providing exemplary customer service.

Job Summary

JOB TYPE

Full Time

SALARY

$69k-96k (estimate)

POST DATE

08/09/2023

EXPIRATION DATE

05/01/2024

The job skills required for IT/Software Specialist include Microsoft Office, Installation, Computer Systems, Oral Communication, Consulting, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be an IT/Software Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT/Software Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for IT/Software Specialist positions, which can be used as a reference in future career path planning. As an IT/Software Specialist, it can be promoted into senior positions as a Client Technologies Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT/Software Specialist. You can explore the career advancement for an IT/Software Specialist below and select your interested title to get hiring information.